HIGHMARK RENTALS
(406) 646-7855

HIGHMARK RENTALS (406) 646-7855HIGHMARK RENTALS (406) 646-7855HIGHMARK RENTALS (406) 646-7855

HIGHMARK RENTALS
(406) 646-7855

HIGHMARK RENTALS (406) 646-7855HIGHMARK RENTALS (406) 646-7855HIGHMARK RENTALS (406) 646-7855
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    • Home
    • About Us
    • Rentals
      • ATV & UTV Rentals
      • Electric Bike Rentals
      • Snowmobile Rentals
      • Winter Gear Rentals
      • Beginner Riders
    • Parts & Service
    • For Sale
      • ATVs & UTVs for Sale
      • Snowmobiles for Sale
    • FAQ
    • Our COVID Safety Measures
    • Retail Store
    • Lodging Recommendations
    • Rental Procedures
    • Snowmobile Damage Waiver
    • Contact
  • Home
  • About Us
  • Rentals
  • Parts & Service
  • For Sale
  • FAQ
  • Our COVID Safety Measures
  • Retail Store
  • Lodging Recommendations
  • Rental Procedures
  • Snowmobile Damage Waiver
  • Contact

FAQ

We've put together a list of questions customers frequently ask us. 


If you don’t find the answer to your question, feel free to call or text us at the number above, or send us an email.



FREQUENTLY ASKED QUESTIONS

ARE YOU TAKING ANY PRECAUTIONS REGARDING COVID-19?

Yes. We want everyone to stay safe and healthy and enjoy many more years of outdoor fun! You can read about the steps we are taking regarding COVID-19 Safety here. 



DO YOU SERVE ISLAND PARK, IDAHO?

We gladly rent to our customers staying in Island Park, Idaho, however, we do not offer delivery to there. If you're staying in Island Park, you can either ride the trails back to where you’re staying or trailer your rentals if you have access to one.



HOW DO FULL DAY RENTALS WORK?

Equipment is rented beginning at 8:00 A.M. on the first day of your rental.  They must be returned by 5:00 P.M. on the last day of your rental.  If you rent multiple days, you may keep them where you’re staying.



WHAT HAPPENS IF I RETURN MY VEHICLE LATE?

If the rental is not returned by 5:00 P.M. on the last day of your rental there will be a minimum charge of $200.00 to your account.  If the snowmobile is not returned by 6:00 P.M. on the last day of your rental we will call the West Yellowstone Police Department and request Search and Rescue to look for you.



WHAT HAPPENS IF MY VEHICLE GETS STUCK OR IS UNABLE TO MAKE IT BACK WHILE OUT ON THE TRAIL?

If we have to send out technicians to retrieve the vehicle due to damage or getting into a situation where you cannot get out of, there will be a minimum charge of $200.00 added to your account.



WHAT DOES THE SNOWMOBILE DAMAGE WAIVER COVER?

The damage waiver covers only damage to the snowmobile you rented.  It does not cover personal injury or damage to other snowmobiles / vehicles / people / property. You can read the full Damage Waiver here.



HOW MUCH DOES THE SNOWMOBILE DAMAGE WAIVER COST?

The damage waiver is available for all snowmobiles.  The cost is $25.00 per day per snowmobile.  The deductibles are $1500.00 for stock snowmobiles and $2500.00 for Arctic Cat Alpha, all Stage 2 and Turbo Snowmobiles. You can read the full Damage Waiver here.



IS THERE A DAMAGE WAIVER FOR OTHER RENTALS BESIDES SNOWMOBILES?

No. We only have a damage waiver for our snowmobile rentals.



IF I CAUSE DAMAGE TO A VEHICLE, DO I GET TO KEEP THE PARTS?

No. If you damage a vehicle while it is rented to you, you do not get the damaged parts that are taken off.  These are property of Highmark Rentals.


 

WHAT HAPPENS IF MY RENTED VEHICLE IS DAMAGED SOMEWHERE OTHER THAN ON THE TRAIL?

You are responsible for all damage to the rental while it is in your possession.  This includes any damage that occurs at the hotel.  Be advised we have many issues with birds destroying the seats at many of the motels in town.  You are responsible. To help deter damage due to wildlife, be sure to take everything out of the seat compartments. But this is not a guarantee. You are also welcome to leave rentals with us overnight.



DO YOU HAVE WINTER CLOTHING, TWO-WAY RADIOS AND AVALANCHE GEAR AVAILABLE?

Yes. We carry everything you’ll need for a day on the trails. Check out our Winter Gear Rentals page.



DO I NEED TO ADD FUEL TO MY RENTAL?

Our vehicles are full when you check them out.  You are required to fill them up prior to returning them.  If they are not full when returned, we will charge you for the fuel.  Please utilize only 91 Octane/Premium fuel when filling up the snowmobiles, ATVs and UTVs.


DO I NEED TO ADD OIL TO MY SNOWMOBILE RENTAL?

We provide the oil for all of our snowmobiles.  We ask that if you rent multiple days, bring the snowmobile back every two days and we will fill the oil for you.



ARE THERE TRAILS NEARBY THAT WE CAN RIDE WITHOUT NEEDING TO TRAILER THE VEHICLES SOMEWHERE?

There are over 400 miles of groomed trails to ride the rentals on, including trailheads that are 150 feet from our shop.  We will provide you with a map of the trails.  The trails are marked at each intersection and easy to follow.



WHERE CAN WE FIND INFORMATION ON SNOWMOBILING CONDITIONS?

Please utilize mtavalanche.com to get the current snowmobile conditions.  This will provide snow depths as well as avalanche conditions.



DO YOU OFFER GUIDED TRIPS?

Since the trails around West Yellowstone are easy to self-navigate, we do not offer any guided trips.  However, if you would like to book a guide, we do have one that we recommend and can furnish his information upon request.



DO YOU OFFER YELLOWSTONE PARK TOURS?

We do not offer snowmobile tours into Yellowstone National Park.  ATVs and UTVs are not allowed in the park at any time.



DO YOU HAVE ANY RECOMMENDATIONS FOR WHERE TO STAY WHILE WE’RE IN TOWN?

Yes, we have a few places we highly recommend. You can see them on our Lodging Recommendations page.



GET STARTED ON YOUR OUTDOOR ADVENTURE

ATV & UTV Rentals

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Electric Bike Rentals

A group enjoying their West Yellowstone ATV rentals while climbing an alpine trail
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Electric Bike Rentals

Electric Bike Rentals

Electric Bike Rentals

Riders enjoying their electric bike rentals in West Yellowstone while on an alpine trail
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Snowmobile Rentals

Winter Gear Rentals

Winter Gear Rentals

A rider enjoying a West Yellowstone snowmobile rental on snowy trails
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Winter Gear Rentals

Winter Gear Rentals

Winter Gear Rentals

A man on a snowy hill staying warm with his winter gear rental from Highmark Rentals
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Your Perfect Outdoor Adventure Starts with Highmark Rentals

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Highmark Rentals

633 Madison Avenue, West Yellowstone, Montana 59758

Call or Text Us: 406-646-7855

Copyright © 2021 Highmark Rentals - All Rights Reserved.